Frank Hieber


OBJECTIVE

To find a network administration or related IT position



QUALIFICATIONS

  • Strong analytical problem solving skills

  • Manufacturing experience

  • Management training

  • Experience in wide range of business functions

  • Strong Computer aptitude



PROFESSIONAL EXPERIENCE

IT Manager

Filtrona Extrusion Inc. Yakima, WA 2003-2005

  • Upgraded network to Windows 2003 Server, Exchange 2003, Windows Server Update Service, Symantec AV 10, Veritas Backup Exec 10, with no network downtime related to upgrades

  • Redesigned backup strategy – reduced network backup time from 10+ hours to 4 hours while increasing reliability and redundancy

  • Maintained network “uptime” of 99% for 3 years

  • Administered network with 80+ client machines and 100+ users

  • Installed and maintained new PBX phone system

  • Installed and maintained voicemail system

  • Completed C++ course at Yakima Valley Community College




ERP Implementation Coordinator

Filtrona Extrusion Inc Yakima, WA 2002-2003

  • Trained 40+ users on use of new ERP software

  • Advanced Crystal Report writer

  • Wrote queries using basic SQL queries for entire site

  • Served as technical support person for 7 North American facilities during ERP conversion




Fabrication Supervisor

Filtrona Extrusion Inc Yakima, WA 2001-2002

  • Coordinated 10-15 employees in an ISO-9001 certified fabrication facility

  • Coordinated operations of several CNC Machine centers

  • Learned how to use CNC Mill, Lathe, 5-Axis Router



Assistant Fabrication Manager

Filtrona Extrusion Inc Yakima, WA 2000-2001

  • Integrated Custom machined components into value-added plastic extrusion fabrication business

  • Identified and procured exotic raw plastic stock for machined aerospace components

  • Learned how to use CNC Mill, Lathe, 5-Axis Router



EDUCATION

BS Plastic Engineering Technology

Penn State University – Behrend College Erie, Pa 1998


Assoc Mechanical Engineering Technology

Penn State University – Behrend College Erie, PA 1996

Personal Interests

Completed Yakima Sheriff's Dept Search & Rescue Training, Mountain Biking, Road Biking, Running, Hiking, Skiing, Guitar, Reading, Photography